What are IT Support and Services?
At Active8, we describe IT support and services as experienced, business-focused technology solutions that include hardware, software, network, and cloud infrastructure to guarantee your operations function smoothly, safely, and efficiently.
Our UK-centric service includes remote support, proactive monitoring, and specialised onsite help to reduce downtime and keep your systems optimised, ensuring your team's productivity and security.
We offer managed IT services such as cybersecurity, cloud migration, backup, and disaster recovery to ensure resilience, regulatory compliance, and peace of mind for your expanding organisation.
Active8's IT assistance extends beyond fixes; we link your technology with business objectives and accelerate digital success.
What do we offer?
Cloud Solutions
Flexible, scalable cloud services that enable secure access to data and applications anytime, anywhere.
Managed IT Services
We provide proactive IT support and system monitoring to keep your business running smoothly and efficiently.
Our managed services minimise downtime, reduce costs, and ensure your technology always performs.
IT Consulting
Our expert IT consulting helps businesses plan, design, and implement technology strategies for growth and efficiency.
From software deployment to project management, we deliver solutions aligned with your unique business goals.
Smart IT features to protect, optimise, and boost your business performance.
Cyber Security
Comprehensive protection against digital threats, safeguarding your business, data, and reputation.
Why your business needs it?
In today’s digital world, IT support isn’t optional,
it’s a secret weapon your business can’t afford to skip.
Reduces Costs
Outsourcing IT to Active8 eliminates the cost of in-house teams and provides consistent, flexible pricing; reducing overheads while increasing access to top-tier IT knowledge and technology.
Minimises Downtime
With BT phasing out PSTN/ISDN by 2027, hosted telephony use contemporary cloud-based IP networks to keep you connected and compliant plus it becomes a seamless, future-ready communication solution.
Active8's proactive IT support minimises system failures, minimising costly disruptions and downtime that can impair productivity and income, allowing your company to be efficient and responsive at all times.
Boosts Efficiency
Need more lines? Add users in minutes. Downsizing? You only pay for what you use. Hosted systems expand alongside you, providing flexibility without the need to reconfigure hardware.
Our IT support streamlines operations through automation, proactive system monitoring, and rapid issue resolution; allowing your team to focus on core tasks and achieve higher productivity.
Supports Growth
From auto-attendants and voicemail-to-email to call recording, conferencing, mobile twinning, and CRM integration, these technologies improve communication and professionalism.
Active8 provides scalable infrastructure; upgrading hardware, boosting network capacity, and adapting to remote working, allowing your firm to grow easily while being safe and efficient.
Enhances Security
Take business calls from anywhere, using your desk phone, laptop, or mobile device. Hosted telephony connects your team present anywhere giving seamless flexibility for remote/hybrid teams.
Our managed IT services use modern cybersecurity techniques (firewalls, antivirus, encryption) and constant monitoring to secure your data, ensure GDPR compliance, and preserve your reputation from cyber attacks.
Accesses Expertise
Data is stored in secure UK-based data facilities that have encryption, backups, and disaster recovery in place. Additionally, you prevent hardware ageing and pricey maintenance.
Active8 provides you with a team of experienced IT specialists who are up to speed on cutting-edge technologies; without the need to hire or educate
in-house workers.
Why choose Active8?
We deliver IT solutions that work as hard as you do; reliable,
inventive, and suited to your specific company requirements.
Expertise You Can Trust
Active8 combines years of IT experience with up-to-date knowledge, delivering solutions that keep your business secure, efficient, and future-ready.
Proactive Support
Our IT team anticipates issues, resolves problems quickly, and ensures minimal downtime, so your business stays productive and stress-free.
Tailored Solutions
Every business is unique, so we create customised IT strategies, cloud services, and managed solutions perfectly aligned with your goals.
What features can we offer?
Whether you need a fully managed service or ad-hoc assistance for your in-house team, our features cover any IT need your business requires.
IT Consulting
Cloud Management
Project Management
Office 365 Migration
Digital Transformation
Software Development
Proactive Helpdesk
Google Workspace Setup
24/7 Support
Temporary IT Support
Cybersecurity Solutions
Data Protection and Backup
Compliance Assistance
Network Optimisation
Custom IT Solutions
How does your IT Support journey unfold?
Follow your IT journey with Active8: from first engagement to full delivery and support, making IT effortless for businesses.
DESIGN
DELIVER
We begin by discussing objectives and IT difficulties, resulting in a bespoke plan suited to your unique technological requirements.
We then create tailored IT solutions by developing scalable systems that interact smoothly with existing workflows, and infrastructure.
Our team implements and configures IT systems, software, and cloud solutions efficiently, ensuring minimal disruption to everyday operations.
Customers receive fully tested, operational IT solutions, ready for immediate use, ensuring reliable performance, and security.
We provide ongoing support, proactive monitoring, and maintenance, resolving issues quickly while keeping systems secure, optimised, and business-ready 24/7.
ENGAGEMENT
CREATE
SUPPORT
